Privacy Policy

Last updated: May 20, 2026

LTD Ayenix Pro (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit ayenix-pro.com or use our services.

1. Who we are

LTD Ayenix Pro is the data controller responsible for your personal data.

  • Address: F19, ICC Tower, Jamiyan Gunii, Khoroo-1, Sukhbaatar district, Ulaanbaatar, Mongolia
  • Email: info@ayenix-pro.com
  • Phone: +976 8007 9140

2. Information we collect

Information you provide directly:

  • Contact details (name, email, phone number) when you submit a form or contact us
  • Information shared during consultations or service engagements

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent, and referring website (via analytics cookies)

Information processed for telemarketing services:

  • When we provide telemarketing services to our business clients, we may process contact data (names, phone numbers) provided by those clients or obtained from lawful public sources, solely to deliver the contracted campaign.

3. How we use your information

We use your information to:

  • Respond to your inquiries and provide our services
  • Deliver financial advisory and telemarketing engagements
  • Improve our website and services
  • Send you information you have requested
  • Comply with legal obligations

4. Legal basis for processing

We process personal data on the following bases: consent (for example, marketing communications); contract (where processing is necessary to deliver services you have engaged); legitimate interest (analytics, service improvement, and business operations); and legal obligation (where required by applicable law).

5. Telemarketing and your rights

If you receive a call from us:

  • We will identify ourselves and the purpose of the call
  • You may request removal from our calling lists at any time
  • We honor opt-out and Do Not Call requests promptly
  • Where calls are recorded, we will inform you at the start of the call

To opt out of telemarketing contact, email info@ayenix-pro.com.

6. Sharing your information

We may share your data with service providers (hosting, analytics, CRM) who process data on our behalf; with our business clients, where we act as their telemarketing service provider, strictly for the contracted purpose; and with authorities where required by law. We do not sell your personal data.

7. International transfers

As we serve international clients and use international service providers, your data may be transferred outside Mongolia. Where this occurs, we take steps to ensure appropriate safeguards are in place.

8. Data retention

We keep personal data only as long as necessary for the purposes described, or as required by law, after which it is securely deleted.

9. Your rights

Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion, object to or restrict processing, withdraw consent, and lodge a complaint with a supervisory authority. For residents of Mongolia, this includes rights under the Law on Protection of Personal Data. For individuals in the EU/EEA, this includes rights under the GDPR. To exercise any right, contact info@ayenix-pro.com.

10. Cookies

Our website uses cookies. See our Cookie Policy for details.

11. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

12. Children

Our website and services are not directed at children under 16, and we do not knowingly collect their data.

13. Changes to this policy

We may update this policy from time to time. The “Last updated” date reflects the latest version.

14. Contact

For any privacy questions or requests: LTD Ayenix Pro, email info@ayenix-pro.com, phone +976 8007 9140, address F19, ICC Tower, Jamiyan Gunii, Khoroo-1, Sukhbaatar district, Ulaanbaatar, Mongolia.

15. Governing law

This Privacy Policy is governed by the laws of Mongolia, including the Law on Protection of Personal Data. Where we process data of individuals in other jurisdictions, we comply with applicable local laws including the GDPR where relevant.